Bian Laboratories Advanced Skincare Manufacturing

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Bian Laboratories is the industry leader for bulk & contract manufacturing, custom formulation, specializing in private label skincare. Featuring products for all spa types.

Shipping & Returns

REFUNDS: WE DO NOT ISSUE OR GRANT REFUNDS ON PURCHASES * * All sales are final.

DOMESTIC SHIPPING

Domestic shipping is calculated at 20% of sub-total purchase price. We currently ship using FedEx. You can arrange for us to ship using your business shipping account if you prefer. To assure we have all necessary information you will need to notate shipping account number as all required information in the comments section during checkout.

Tracking numbers will be provided as soon as they are available. To view your tracking information, simply login to your profile and the tracking number will be visible on the order invoice.

If your final shipping is greater than the amount tendered, we will send you a bill for the remaining portion. Generally, this will only apply to 30 gallon drums, however, this is not always the only instance.

INTERNATIONAL SHIPPING

We require all international customers to provide a shipping account for final billing.

DAMAGED, MISSING OR LOST IN TRANSIT ITEMS

While we pack your order with extreme care, the shipping carrier can sometimes still damage the orders. In that event please inspect all packages at the time of acceptance and should you be missing any products or receive goods damaged in-transit, carefully verify the extent of damage in the presence of the driver, if possible, keeping all packing materials and box intact, then notify shipping carrier to start a claim.

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Bian Laboratories, LLC, benefiting industry and the public through innovative science and technology. An Equal Opportunity/Affirmative Action Employer Minority / Female / Disabled / Veteran Committed to Diversity in the Workplace. Bian Laboratories, LLC, headquartered in San Antonio, Texas, is a multidisciplinary, independent, applied cosmetic research and development organization & manufacturing facility. Specializing in botanically based skin care preparations.

Business Hours
Monday Thru Friday    9AM-5PM (Central Standard Time)
Bian Laboratories, 10942 Wye Ste 201, San Antonio, TX 78217
Office (888) 902-BIAN (888-902-2426)    Fax (210) 598-7190    sales@bianlaboratories.com     Copyright © 2017 Bian Laboratories, LLC