Bian Laboratories requires a minimum order of $300 on all orders.
If you place an order, you automatically accept all these terms in this Policy section.
We are excited to share samples of our product types upon your request. Simply create a profile, and choose your 30ml/1oz sample requests. Each sample is priced at $9.99. We do not offer samples on our enzyme peels. We maintain a limit of 3 samples.
REFUNDS: WE DO NOT ISSUE OR GRANT REFUNDS ON PURCHASES.
In order for our clients to receive the freshest and finest quality products, Bian Laboratories manufacturer all products at the time of your order. Please order a sample before purchasing as we do not modify completed orders or accept returns for any reason.
During seasonal temperature changes natural products can become thinner or thicker. We cannot replace your base if it is not the viscosity that you expected.
While samples can give you a general idea of what a larger size will be like sometimes there can be slight differences in color and texture. Other issues that do not warrant a return are color or scent variations.
Natural ingredients do vary from lot to lot and thus a finished product can have slight variations. If these variations are not acceptable to you, then you may want to consider chemical based products.
All of our ingredients are carefully chosen for quality and are produced under GMP Standards. Most Cosmetic Bases are guaranteed for up to 12 months from day of purchase.
All sales are final.
We accept Visa, MasterCard, American Express, Discover and PayPal.
We only accept or mandate bank transfers for orders exceeding $10,000 USD.
TEXAS SALES TAX
As required by law, unless a valid and properly completed State "Certificate of Exemption" has been submitted to us by your business or organization, Bian Laboratories, LLC must collect and remit sales tax for all merchandise delivered within the state of Texas.
Note: Even if you are an existing Bian Laboratories customer and already have exempt status with us, our website will not recognize your exempt status the first time you place an online order. As a result, when first placing an order on our website, type "Tax Exempt" in the Comments box of your web order during Checkout. This will alert us to update your online account with your exemption status so that your current order and all future website orders will reflect your exemption.
If you are tax exempt and have paid tax in error, please contact us at (888) 902-2426 to provide the required exemption information and obtain credit for the taxes charged. Such refunds can normally be made only within 30 days after the sale was completed. Otherwise, special procedures may be required to obtain refund from the state. If you are exempt as a result of being a federal, state or local government or a non-profit exempt organization, in addition to your initial exemption certificate, as required by law you will need for each transaction to provide documentation verifying that the payment is being made directly from your exempt organization's funds (i.e. a copy of the payment document or credit card showing the name of your exempt organization will be required for each transaction).
Bian Laboratories does not currently collect and remit sales tax on items delivered to states other than Texas.
ACCEPTANCE OF TERMS AND CONDITIONS
By placing an order Online, you automatically accept all these terms. Please note that while our online system automatically sends an order confirmation, not all internet providers will accept these automatic confirmations as real mail and will cause them to bounce. As a result you may not get a confirmation of your order, but you are still obligated by all of the terms and policies when ordering.
All prices & policies are subject to change without notice. If you place an order, you automatically accept all these terms in this Policy section. Bian Laboratories reserves the right to adjust prices and policies at any time. If the website displays an incorrect price, we reserve the right to cancel your order and provide a refund or adjust to the current price.